Elena D.
Bilingual CSR
Philippines · 3 years
Bilingual (EN/ES) Customer Support Chat Support Phone Handling CRM Ticketing
Salary
$1,000
Up to
$1,500
Sales & Support
Hire a Hire a Bilingual CSR
Bilingual customer service reps (English/Spanish) who serve your diverse customer base with professionalism and care.
90-day guarantee
21-day placement
No fee unless you hire
Save 74%
Bilingual CSR
US Average $3,800/mo
With Bionic Talent From $1,000/mo
Bilingual (EN/ES) Customer Support CRM Issue Resolution
300+
Businesses Served
21
Average Placement
70%+
Cost Savings
0.5%
Top Applicants Hired
Why Bionic Talent
What You Get When You Hire Through Us
90-Day Guarantee
Not the right fit? We replace them at no extra cost. Zero risk.
Hire in 21 Days
From discovery call to your new team member starting. We can expedite to 14 days.
One-Time Fee
No monthly markup on salary. Pay once, the hire is yours. Save up to 70%.
Top 0.5% Talent
Rigorously vetted through skills tests, interviews, and background checks.
Role Details
What a Hire a Bilingual CSR Does
Day-to-Day Responsibilities
- Provide customer service in English and Spanish
- Handle inquiries, complaints, and account changes
- Process orders, returns, and billing adjustments
- Translate customer communications when needed
- Maintain detailed customer interaction records
- Meet quality and satisfaction metrics
What We Screen For
- Fluent in English and Spanish (spoken and written)
- 2+ years customer service experience
- Experience with CRM and ticketing systems
- Professional and empathetic communication style
Core Competencies
Skills Our Hire a Bilingual CSRs Bring
Bilingual (EN/ES)
Customer Support
CRM
Issue Resolution
Pre-Vetted Talent
Available Hire a Bilingual CSRs
These candidates have been vetted through skills tests, interviews, and background checks. Ready to start in 21 days.
Lucia M.
Bilingual CSR
Philippines · 5 years
Bilingual (EN/ES) Customer Service Phone Support Email Support CRM Issue Resolution
Salary
$1,000
Up to
$1,500
Patricia G.
Bilingual CSR
Philippines · 4 years
Bilingual (EN/ES) Customer Support Phone Handling CRM Ticketing Follow-ups
Salary
$1,000
Up to
$1,500
Ana T.
Bilingual CSR
Philippines · 6 years
Bilingual (EN/ES) Customer Service Phone Support Email CRM Quality Assurance
Salary
$1,000
Up to
$1,500
Sofia R.
Bilingual CSR
Philippines · 3 years
Bilingual (EN/ES) Customer Support Chat Support CRM Issue Resolution Ticketing
Salary
$1,000
Up to
$1,500
Carmen V.
Bilingual CSR
Philippines · 4 years
Bilingual (EN/ES) Customer Service Phone Handling Email Support CRM Complaints
Salary
$1,000
Up to
$1,500
Isabel M.
Bilingual CSR
Philippines · 5 years
Bilingual (EN/ES) Customer Support Phone Support CRM Issue Resolution Ticketing
Salary
$1,000
Up to
$1,500
★★★★★
"We hired an intake specialist through Bionic and she's been incredible. Our call-to-case conversion rate went up 40% in the first month. The savings alone justified the entire engagement."
Sarah M.
Managing Partner, Personal Injury Law Firm
How It Works
Hire a Hire a Bilingual CSR in 4 Steps
1
Discovery Call
Tell us about your business, the roles you need, and your ideal candidate profile. We'll map out a hiring plan.
2
Source & Vet
We screen hundreds of candidates through skills tests, interviews, and background checks to find your top matches.
3
Interview & Select
Review pre-vetted profiles and interview your favorites. We handle scheduling and coordination.
4
Start in 21 Days
Your new team member is onboarded and ready. We stay involved with check-ins and a 90-day guarantee.
Cost Comparison
Save 74% on a Hire a Bilingual CSR
US Average With Bionic Talent
Monthly $3,800/mo From $1,000/mo
Annual $45,600/yr $12,000/yr
Annual Savings $33,600/yr
Bionic Talent charges a one-time placement fee, not a monthly markup. You hire directly.
Common Questions
Frequently Asked Questions
If your new hire isn't the right fit within the first 90 days, we'll source and place a replacement at no additional cost. We stand behind every placement because we vet candidates rigorously before presenting them.
We specialize in legal support (intake specialists, paralegals, legal assistants), digital marketing (SEO specialists, account managers, designers), and home services operations (appointment setters, virtual assistants, customer support reps). We've placed 50+ different role types across these industries.
Our average placement time is 21 days from initial discovery call to your new team member starting. For urgent needs, we can often expedite to 14 days.
Our talent pool spans the Philippines, Pakistan, South Africa, and Kenya. All candidates are pre-vetted for strong English proficiency and time zone flexibility.
Bionic Talent charges a one-time fixed fee per hire — not a monthly markup on salary. You hire the candidate directly and pay them their salary. Unlike agencies that 3x the salary every month, you pay us once and the hire is yours. The fee includes recruitment, vetting, 90-day replacement guarantee, check-ins, a dedicated account manager, and pre-hire compliance (background checks, reference verification).
No — Bionic Talent focuses on what we do best: finding and vetting exceptional remote talent. We handle recruitment, placement, and ongoing support. For payroll and compliance, we can recommend trusted partners.
Most of our clients haven't — that's exactly why we exist. We handle the sourcing, vetting, and placement. You just interview the top candidates and pick your favorite. Our 90-day guarantee means there's zero risk in trying, and your dedicated account manager is there to help with onboarding and any questions along the way.
Sales & Support Department
Other Sales & Support Roles
Ready to Start?
Hire a Hire a Bilingual CSR Today
Tell us about your needs and we'll send you pre-vetted profiles within 48 hours. No fee unless you hire. 90-day replacement guarantee.